Refund policy
Effective Date: August 26, 2026
Return Window We accept returns within 30 days of delivery. Items must be unused, unworn, and in original packaging with tags attached.
Non-Returnable Items
- Final sale items
- Intimate apparel
- Gift cards
How to Initiate a Return
- Email support@oviyamart.shop with your order number
- We'll send you a return authorization and instructions
- Ship the item back to our address
- Refund processed within 5–7 business days of receiving the return
Refunds Approved refunds are issued to the original payment method. Shipping costs are non-refundable.
Exchanges We offer exchanges for different sizes or colors, subject to availability.
Contact 📧 support@oviyamart.shop | 📞 +1 740-681-0429